Refund & Return Policy
At GadgetKinbo, your satisfaction is our top priority. If for any reason you’re not completely happy with your purchase, we offer a simple and transparent return and refund policy.
🔄 7-Day Easy Return or Exchange
If your product is faulty, damaged, or not as described, you may return or exchange it within 24 hours of receiving the item. Just reach out to us to begin the process.
📋 How to Request a Return/Exchange
- Contact us via email at support@gadgetkinbo.com or call +880 1515-2344 within 24 hours of receiving the product.
- Ensure the product is unused, in its original packaging, and has all original tags intact.
- Send the product back to us within 7 days after receiving it.
✅ We Cover Return Shipping If:
- You received the wrong item, color, or size.
- The product arrived damaged or defective.
- The item doesn’t match the description on our site.
🚫 You Cover Return Shipping If:
- You changed your mind or ordered by mistake.
💰 Refund Timeline
- Refunds are processed within 5–15 business days.
- For bKash, Rocket, or Nagad payments, refunds are completed within 5–7 business days.
- If you used cashback, vouchers, or free shipping, the respective value may be deducted from your refund.
📞 Need Support?
Have questions about your return or refund? Don’t hesitate to contact our support team. We’re always here to help!